- Doctor of Philosophy, Organizational Development. The Union Institute, Cincinnati, OH
- Master of Education. Cambridge College, Cambridge, MA
She is Founder and President of The Mutare Group, which offers presentations and coaching to organizations and individuals using presentations and seminars as well as coaching and problem solving in many areas of organizational and personal development.
Dr. Waters has developed many on-site and field training programs in the areas of teambuilding, technical training, customer service, personal development, and process improvements. She has studied adult learning methods in depth and has provided meaningful and productive presentations to varied audiences and learning styles. Her doctoral research included creating and implementing a successful collaborative learning program that increased job satisfaction, lowered turnover, decreased defects, and doubled productivity at a major telecommunications company. She brings these special skills and knowledge to programs created by The Mutare Group to help managers and employees accomplish their goals.